Privacy Policy

Privacy and Data Protection Policy

  1. General

1.1 Of Course Learning Limited (“we” or “us”) take the privacy of your information very seriously. Our Privacy and Data Protection Policy is designed to tell you about our practices regarding the collection, use and disclosure of personal information about you that may be provided to us through any website operated by us (“Site”) any mobile app we may provide at any time (“App”) or otherwise at any time in using our services (“Services”). In this policy references to “Services” should be treated as including any means by which you access those Services.

1.2 By using our Services you are consenting to the collection, use, and disclosure of that information about you in accordance with, and are agreeing to be bound by, this Privacy and Data Protection Policy.

1.3 Of Course Learning Limited is registered with the Information Commissioner under reference number ZA232240 for the purposes of the Data Protection Act 1998 (the “Act”). The Act sets out a number of important principles that organisations must apply when processing personal data. For more information see http://www.ico.gov.uk/.

  1. Ways that we collect information

2.1 We may collect and process the following personal information or data (information that can be uniquely identified with you) about you:

2.1.1 Certain information required to use our Services including your name, IP address, email address, date of birth, telephone number, profession and other security information;

2.1.2 A record of any correspondence between you and us;

2.1.3 Purchase or billing information;

2.1.4 A record of the purchases or viewings made using our Services and other interactions with our Services;

2.1.5 Information we may require from you when you report a problem or complaint.

2.2 We only collect such information when you choose to supply it to us. You do not have to supply any personal information to us but we may not be able to provide certain Services without such information.

2.3 Information may also be gathered through via the Services without you actively providing it, through the use of various technologies and methods such as Internet Protocol (IP) addresses and cookies. These methods do not collect or store personal information.

2.4 An IP address is a number assigned to your computer by your Internet Service Provider (ISP), so you can access the Internet. It is generally considered to be non-personally identifiable information, because in most cases an IP address can only be traced back to your ISP or the large company or organisation that provides your internet access (such as your employer if you are at work).

2.5 We use your IP address to diagnose problems with our server, report aggregate information, and determine the fastest route for your device to use in connecting to our site, and to administer and improve the site.

  1. Use

3.1.1 We may use this information to: assist in the administration of our Services to you;

3.1.2 assist in making general improvements to our Services;

3.1.3 carry out and administer any obligations arising from any agreements entered into between you and us;

3.1.4 contact you and notify you about changes to our services or bookings or the services we offer (except where you have asked us not to do this);

3.1.5 analyse how our Services are used.

  1. Sharing your information

4.1 We do not disclose any information you provide to any third parties other than as follows:

4.1.1 we may provide information about you which you choose to make available through the Services;

4.1.2 if we are under a duty to disclose or share your personal data in order to comply with any legal obligation (for example, if required to do so by a court order or for the purposes of prevention of fraud or other crime);

4.1.3 in order to enforce any terms and conditions or agreements for our Services that may apply;

4.1.4 we may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, but we will take steps with the aim of ensuring that your privacy rights continue to be protected;

4.1.5 to protect the rights, property, or safety of us, our customers, or any other third parties.

4.2 Other than as set out above, we shall not disclose any of your personal information unless you give us permission to do so.

  1. Access to and correction of personal information

5.1 We will take all reasonable steps in accordance with our legal obligations to update or correct personally identifiable information in our possession.

5.2 The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you. If you wish to see details of any personal information that we hold about you please contact us by way of our contact page.

  1. Cookies

6.1 Like many Services, our websites use cookies in order to provide you with a more personalised web service. A cookie is a text only string of information that we pass to your computer's hard disk through your web browser so that the website can remember who you are.

6.2 Cookies cannot be used by themselves to identify you. A cookie will typically contain the name of the domain from which the cookie has come, the 'lifetime' of the cookie, and a value, usually a randomly generated unique number. For more information about cookies, please see www.allaboutcookies.org.

6.3 We use the following cookies on our Websites:

6.3.1 CFTOKEN/ CFID - This is known as a ColdFusion cookie. It gives you a unique ID for the duration of your session on the website. It does this to track your path through the website and helps the website perform to the best of its ability.

6.3.2 JSESSIONID - This is an improved and more secure version of the CFTOKEN/ CFID ColdFusion cookie described above. It again gives the user a unique ID for the duration of your session on the website and helps the website perform to the best of its ability.

6.3.3 __utma - This is a Google Analytics cookie and tracks the number of times you have visited the Russell-Cooke website.

6.3.4 __utmb and __utmc - This is another Google Analytics cookie and acts to calculate how long you have spent on the website in each session.

6.3.5 __utmz - This Google Analytics cookie tracks what search engine you have visited the site from and which search terms you used to find the website.

6.4 Under new rules, we are required to obtain your consent to use cookies. As you will have seen, we have a clear cookies notice on the home page of the website. If you continue to use the website having seen the notice then we assume you are happy for us to use the cookies described above.

6.5 The cookies we use are designed to help you get the most from our website but if you do not wish to receive cookies you can easily modify your web browser to refuse cookies, or to notify you when you receive a new cookie. To change your settings for your web browser you will need to go to your advanced preferences. However, you may not be able to use all the interactive features of our site if cookies are disabled, and so in order to enjoy the Russell-Cooke site to the full, we recommend that you leave them switched on. For further instructions on how to stop cookies being installed on your browser, please see: www.allaboutcookies.org/manage-cookies.

  1. Other websites

7.1 Our Services may contain links and references to other apps, websites and third party content. Please be aware that this Privacy Policy does not apply to any third party location.

7.2 We cannot be responsible for the privacy policies and practices of sites and apps that are not operated by us, even if you access them via our Services. We recommend that you check the policy of each service you visit and contact its owner or operator if you have any concerns or questions.

7.3 In addition, if you came to our Services via third party services, we cannot be responsible for the privacy policies and practices of the owners or operators of those third party services and recommend that you check the policy of that third party service and contact its owner or operator if you have any concerns or questions.

  1. Transferring your information outside of Europe

8.1 As part of the services offered to you the information you provide to us may be transferred to, and stored at, countries outside of the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU or one of our service providers is located in a country outside of the EU. We may also share information with other equivalent national bodies, which may be located in countries worldwide. These countries may not have similar data protection laws to the UK. If we transfer your information outside of the EU in this way, we will take steps with the aim of ensuring that your privacy rights continue to be protected as outlined in this privacy policy.

8.2 If you use our Services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

8.3 By submitting your personal information to us you agree to the transfer, storing or processing of your information outside the EU in the manner described above.

  1. Notification of changes to our Privacy Policy

We will post details of any changes to our Privacy Policy to help ensure you are always aware of the information we collect, how we use it, and in what circumstances, if any, we share it with other parties.

  1. Contact us

If at any time you would like to contact us with your views about our privacy practices, or with any enquiry relating to your personal information, you can do so by way of our live support system.